Sales & Support
How to contact us
For customer service or technical service contact Caron at:
Phone: 740-373-6809 or 800-648-3042
E-mail: Click here to Email Customer Service
Web Site: www.caronforensics.com
Business Hours: 8:00 AM - 5:00 PM EST
Customer Service Hours: 7:00 AM - 6:00 PM EST
How to Order
Caron's sales and service departments are ready to assist you with all necessary information. You may purchase items online through the shopping cart.
At any time, however, you may contact Caron with any questions you may have. We will provide product specifications, product delivery, and offer professional, courteous service after the sale. Contact the customer service department at 800-648-3042.
Terms and Conditions
Caron accepts Mastercard, Visa, Discover and American Express. You may also request a quotation for products. Terms for custom products will be established at the time of quotation.
All prices listed are effective at the time of publication and are subject to change without notice.
Design and Specifications
Specifications of units may vary slightly from catalog descriptions and photographs due to our continuous attempt to improve product design and/or performance.
Before returning any product, please contact the Service Department to obtain a "Return Authorization (RA) Number" at 800-648-3042. Please have the following information available when calling: model number, serial number, contact name and phone number, and a description of the problem with the unit. The RA number should then appear on the packing slip of the returned package to avoid processing delays.